Quality care is a top priority for Mercy Health System of Northwest Arkansas (MHS-NWA) and we are committed to making continual improvements to the services we provide our patients. We understand that information about quality of care is extremely important as you make health care decisions for yourself and your family.

One way to judge health care quality is to measure the efficiency and extent to which specific assessments and treatments are provided. MHS-NWA participates in national initiatives that are designed to measure health care quality and to advance patient care and safety.

Participating hospitals voluntarily report on a set of quality measures. Initially, the data includes various measures for heart attack, congestive heart failure, community-acquired pneumonia and surgical site infection prevention. The web sites of the Centers for Medicare and Medicaid Services (CMS) and the Joint Comission on Accreditation of Healthcare Organizations (JCAHO) provide more information on this initiative and the results of participating hospitals. Our results are illustrated in the links below.

Patient Satisfaction

Heart Attack

Heart Failure

Pneumonia

Surgical Site Infection Prevention